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your contact center

Unicall is an outsourcing contact centre with Scandinavian roots and work culture, which we implemented in our offices in the Central and Eastern Europe.

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inbound custom service

Customer service

  • Highest customer service standards
  • Full or partial outsourcing
  • Continuous or seasonal support
  • Overflow call handling
  • Cost reduction
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outbound marketng

Telemarketing

  • Telemarketing Cross-sell & up-sell
  • Appointment scheduling
  • Data profiling and sales teams support
  • Mystery shopping and quality control
  • Analyses and consulting services
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back office

Back office

  • Order handling
  • Precise data entry
  • Warehouse support and inventory control
  • Quick mail response
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Our partners

News

12
Jan
2023

Great Place to Work® certification FOR Natural Pharmaceuticals

We are very pleased to announce that we have been awarded a Great Place to Work® certificate. This award is based solely on employee feedback on their experience of working at the company. Great Place to Work® is the global authority on workplace culture, employee experience and company management practices...

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11
Feb
2019

New office in Warsaw

We are happy to present our new Warsaw office located at Domaniewska 28 in Graffit building. It is a modern, eco-friendly facility completed in the second quarter of 2018. We moved at the beginning of the month and immediately settled here for good. You are welcome to visit us!

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31
Jan
2019

BSS Forum and Outsourcing Stars Gala

This time we present a photo report from the BSS Forum conference and accompanying Outsourcing Stars Gala, which we attended in Lodz. The event was organized by Pro Progression foundation. All pictures are provided by courtesy of Pro Progressio.

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